Best of PubLib Feature : 
The PubLib listserve members recently debated the possibilities and virtues of virtual reference. This new article and process for virtual reference on our sister site – Best of Web4Lib begins to explore virtual reference design and designing virtual librarians :
Virtual Reference
Filed under: Book lists, Book selection, Collection development, Databases, Multimedia, On-line, Open Source, Outreach programs, Reference, Technology, Web 2.0 / 3.0 | Leave a Comment »
